Each year National Receptionists’ Day on the second Wednesday in May gives recognition to receptionists and the valuable contributions they make to the companies where they work.
Needless to say, we couldn’t do some of the work and initiatives we strive to achieve without the support and dedications that our receptionists give each and every day.
Some other similar professions and job titles to a Desk Receptionist are Customer Service Representative, Front Desk Representative, Office Manager, Customer Service Specialist, Concierge, Cashier, Barista and Office Associate..
Receptionists are responsible for providing an excellent first impression to all customers, in person, and on the telephone. Their customer service skills play a vital role in each company’s image.
Not only do receptionists often serve as a company’s first impression either on the phone or in-person but they often maintain invoices, organize office maintenance, and inventory. Since they are the first person most visitors see, they often serve as the first point of security and safety, controlling the flow of who enters and leaves the office.
Many receptionists serve in multiple roles, too. They may be the one source for the company’s human resources assisting with benefits, new hires, and disability claims. While at the same time, they may occasionally serve as an administrative assistant when needed, too.
The Director of the National Receptionists Association founded National Receptionists’ Day in 1991 to “gain awareness and appreciation of the role of receptionists in a business setting and to provide community and support for receptionists nationwide.”
According to the Bureau of Labor Statistics, there are more than a million receptionists in the United States.
McGregor would like to thank those who make a difference and are the first impression you see when you visit us!
Thank you for being our Heroes!!
P.S. We may be a little late in celebrating this observance, nevertheless, we are grateful for our Receptionists!!!!
